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Customer Experience Automation™ Platform

Unleash the power of AI and no-code to self-serve every micro-engagement™-from acquisition and onboarding to end-to-end customer service journeys.

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Glossary

Digital Transformation

[ dij-i-tl trans-fer-mey-shuhn ]noun

Digital transformation is a comprehensive overhaul of an organization's processes, operations, and technologies to leverage digital tools and capabilities effectively. It aims to improve efficiency, innovation, and customer experiences by integrating digital technologies into all aspects of the business.

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