Automated Email Triage
Streamline Your Email Management
- Automated two-way communications
- AI-powered
- Build long-term customer retention and expand business opportunities
Ushur for Automated Email Triage
With Ushur SmartMail™ for automated email triage, emails are automatically scanned, categorized and routed to the correct service department while providing customers automated responses that are personalized with Conversational AI. Utilizing SmartMail, eliminate your backlog instantly, giving your agents the time to prioritize high-value, high-touch engagements, and show your customers you care about them and are on it. Happy customers and happy agents equal a happy business.
Blog Post
Irish Life Email Routing Software Transformation
Learn how Ushur SmartMail can help businesses improve their customer service by ensuring that emails are automatically directed to the most appropriate team member, reducing response times and enhancing customer satisfaction.
FAQs
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Ushur is an omni-channel solution designed to optimize customer experiences. The platform can deflect to SMS, email, Invisible App™, Invisible Portal™, and existing solutions already deployed at each client like traditional mobile apps.
Ushur is an omni-channel solution designed to optimize customer experiences. The platform can deflect to SMS, email, Invisible App™, Invisible Portal™, and existing solutions already deployed at each client like traditional mobile apps.
Ushur is an omni-channel solution designed to optimize customer experiences. The platform can deflect to SMS, email, Invisible App™, Invisible Portal™, and existing solutions already deployed at each client like traditional mobile apps.
Ushur is an omni-channel solution designed to optimize customer experiences. The platform can deflect to SMS, email, Invisible App™, Invisible Portal™, and existing solutions already deployed at each client like traditional mobile apps.