Invisible App™
Deploy secure Micro-Engagements
Invisible App™ gives customers branded app-like experiences but saves businesses from having to build, test, deploy and support traditional mobile applications and their infrastructure.
What is Invisible App™?
Invisible App™ is a secure, browser-based container that adds a rich user interface to customer journeys. Invisible App™ makes customer experiences intuitive with a modern UI, by leveraging the power of conversational AI and workflow orchestration so users get the best experience possible. With Invisible App™, enterprises save by enabling users of any skill level to build new customer experiences–instead of depending only on developers. Engage customers in two-way conversations, while using customer data, to quickly complete tasks with back-office dependencies like:
- Customer onboarding
- Marketing campaign delivery
- Upselling and cross-selling
- Scheduling and date-picking
- Robust surveys
- Making payments
- Processing orders
- Order status
- Call center deflections
- Dynamic FAQs
New Product Release
Inside Invisible App 2.0
A consistent, friendly, and modernized design language
Appearance
Interaction
Usability Improvements
Errors
Date Picker
Multiple Choice
Usability Improvements
Background branding
Text styles /
New font
Container Card layout
Task completion confirmation
Blog Post
What is Call Deflection?
IVR Call deflection can revolutionize the way companies manage customer service using limited resources in the post-pandemic, remote work age, but only if they understand it’s true constraints and true potential.
Read HowPayments Processing
Unleash seamless, secure payments processing within minutes
Benefits of Invisible App™
The secure and compliant container is pre-built in Ushur’s drag and drop flowbuilder, but the steps to execute in your process are designed by you to match the needs of each customer experience. Brand and white-label each Invisible App™ use case and serve up data from backend systems with easy API-based integrations.
Built for Speed
Experiences can be created and deployed in less than an hour
Frictionless
No app downloads required for your customers
Secure
Offers a secure, encrypted channel for PHI, PII, and financial data
Rich Experience
Supports images, text, voice, video, and location services
Custom Branding
White-labeled, so you can brand your experience
End-to-End Automation
Can be used for inbound and outbound communications
Extensive Integrations
Integrated into your back-end systems for complete automation
Gain Insights
Delivers powerful data analytics to understand your customers
Ready to level up your Customer Experiences?
Explore the Ushur Platform, or contact sales now and start improving and automating customer experiences with incredible self-service options. You can contact us to design a custom solution for your business.
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