Ushur's HIPAA-secure omni-channel Customer Experience Automation™ platform supports healthcare companies accomplish everything from information gathering and sharing, to appointment setting and support for closing HEDIS gaps in care.
This video shows an example of welcoming new members to their diabetes care program, and the plan ensuring their patients best health through assessments and information sharing in Ushur's HIPAA-secure Invisible App™. Invisible App enables plans to be proactive in distributing membership information as well as opening a communication channel if members decide to reach out for help.
Ushur is able to support the member education and engagement journey beyond that point with support, claims, fulfillment and more.