Ushur’s integration with Jira Service Desk allows you to turn your approvals into quick and seamless two-way text messages. Ushur for Approvals engages with approvers on their mobile phones, and all interactions are logged back into Jira Service Desk automatically to accelerate your approval workflows.


Great for teams on the go

Not attached to a desk? No problem. With Ushur’s Jira integration, approvals are mobile.

Accelerated Workflows

Save time and work with your team more efficiently

Make tickets simple

Ushur uncomplicates the service desk with simple text messages

Major Features

  • Support for multiple approval requests per approver simultaneously
  • Mobile number otp-in process
  • View additional details of the request without logging into Jira Service Desk
  • Works with existing Jira Service Desk Approval Workflows
  • Works in 192 countries and in 60 languages
  • No need to configure mobile numbers in Jira Service Desk
  • Auth-based single sign-on with Jira Service Desk credentials