Telecom process automation drives better service outcomes for your customers and your teams
With Ushur’s self-service automated channels on the frontline for support, your agents can focus on the highest priority customer requests. Ushur’s intelligent automation in the telecom industry allows you to answer your most frequent requests and take action immediately over email, web, SMS, and voice. No wait times for your customers, and dramatically reduced operational costs through powerful but easy-to-implement automation in telecom industry use cases.
Why you need conversational AI for automated customer engagement
instant customer service
With around the clock convenience
of service interactions can be solved
with AI-powered automated telecom customer support
Connect with subscribers efficiently at scale across endless telecom automation use cases
Create personalized and engaging telecom experiences for your customers across multiple functions
Foster meaningful customer relationships with AI-powered conversations
Ushur makes telecom customer service interactions convenient, fast, and mobile - all at a reduced cost to the enterprise.
Reach out to disconnecting subscribers
Send your customers timely retention offers to reduce churn with AI-powered telecom chatbots