Property & Casualty
Better experience and engagement for clients across Personal and Commercial Lines
Ushur revolutionizes P&C operations with AI-powered automation, delivering faster claims, seamless policy servicing, and exceptional customer experiences.
Ushur Auto Customer Experience
Offer customers the flexibility of digital self-service to report an auto accident with a direct interface to Guidewire ClaimCenter. Replace static forms or phone calls with an easy, secure conversation through call deflection, or on the policyholder’s channel of choice, including SMS, email, web, or WhatsApp.
Ushur Worker's Comp Customer Experience
Automate the immediate outreach to injured workers as soon as a new claim is reported. Proactively explain the claim process, request critical information like their doctor and RTW target date, plus an e-signed medical authorization. Then interface everything directly to Guidewire ClaimCenter.
Ushur for P&C Automation
Ushur ensures better experiences for better customer outcomes
Improved engagement
362K
customers contacted within 1st week
Delight customers
40%
NPS score improvement
Unbelievable efficiency
95%
faster data collection
High value interactions
85%
CSAT score improvement
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An Insurance Automation Customer Story
Aflac solves communication problems and improves sales tactics
Slow communication
Aflac struggled with slow and inefficient communication between its sales team and brokers, hampering responsiveness and the ability to access critical data in real time. This gap undermined broker interactions and limited the sales team’s ability to present informed solutions effectively.
