Ushur streamlines group and worksite communications for employer groups, brokers and employees / families. We deliver AI-powered, omni-channel, interactive, and secure communications for business and consumer customers alike.
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Ushur enables carriers to realize decreased costs in customer processing and increased policyholder engagement and retention. Our numbers speak for themselves.
RFP submissions auto-processed for better handling during peak times
NPS score improvement
faster data collection
CSAT score improvement
Equitable Employee Benefits faced an overwhelming influx of unstructured quote requests arriving via email, requiring manual extraction of complex census data. This labor-intensive process was time-consuming, constrained scalability, and risked service delays, creating challenges in maintaining operational efficiency during peak demand periods.
