Resources

Explore a curated collection of insights, guides, and case studies designed to help you navigate the evolving landscape of customer experience automation and digital transformation.

Resources

Transforming Provider Order Intake & Engagement with Automation

Explore resource centers

Customer Experience Automation

Healthcare Automation

Insurance Automation

Artificial Intelligence

Digital Transformation

Most recent resources

Guide to More Effective Healthcare Population Health and Wellness Communications

SMS / Texting Virtual Number Options for Deployment

AI-Powered Provider Order Intake Management

Carriers' Guide to CX in the Age of Extreme Weather

Ushur for Hardship Inquiries and Account Resolution

Mortgage and Lending Experience

Hardship Inquiry

Advancing Medicaid Health Equity and Quality

GenAI and the impending seachange in Enterprise CX

How Healthcare is Using AI to Automate Customer Experiences

Revolutionize Customer Support Efficiency with AI-Driven Email Triage

Healthcare Journey & Micro-Engagements™: Medicare Plans

Medicaid Quality Engagement and Activation

Closing Gaps in Care, Diabetes Care Management

Conversational AI for Insurers eBook

The Smart Guide to Building an Intelligent Email Processing System

The Email Automation Guide for B2C Customer Service

Ushur Security Framework Whitepaper

Absence Management Journey & Micro-Engagements™

Property & Casualty Claims Journey with Ushur

Worker's Compensation Claims

Powering CX with Intelligent Automation

The Service Desk Automation Guide for Transforming your Service Desk Operations

The Smart Guide to Conversational AI for Customer Service

Bringing Modern Digital Experiences to Insurance