Resources

Explore a curated collection of insights, guides, and case studies designed to help you navigate the evolving landscape of customer experience automation and digital transformation.

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Customer Experience Automation

A centralized resource offering in-depth insights, practical guides, and the latest innovations in AI-driven customer experience automation.

Healthcare Automation

Insurance Automation

Artificial Intelligence

Digital Transformation

Most recent resources

Videos

Provider Intake Automation - Agent Initiated Outreach (Part II)

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Videos

KYC & Paperless Onboarding

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Webinars

Automating efficient and empathetic servicing experiences for your borrower

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Customer Story

Irish Life took a fresh look at customer engagement

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Read the story
Customer Story

IEHP Reaches Members with Ushur, Launching 400+ Campaigns to Enhance Engagement Using Automation

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Read the story
Customer Story

Aflac solves communication problems and improves sales tactics

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Read the story
Customer Story

Leading Mortgage Servicer Uses Ushur to Convince Customers to Go Paperless

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Read the story
Webinars

Improve Health Outcomes with Medication Adherence Automation

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Watch on-demand
Webinars

2024 Top Trends in AI and Automation

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Webinars

Closing Gaps in Care: Automation Solutions to Transform Member Outcomes

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Webinars

Transforming borrower journeys in mortgage servicing with intelligent digital automation

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Watch on demand
Webinars

Improving Maternal and Newborn Health Outcomes with Personalized Care Navigation

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Watch on demand
Webinars

Future of Finance: Digital Customer Contact Gathering and Paperless Signup

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Watch on demand
Webinars

Next Gen Conversations: Introducing Customer Experiences Powered by GenAI

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Watch on demand
Webinars

Equitable employee benefits accelerates quote intake with AI

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Customer Story

Great West Lifeco enhances digital customer experience

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Read the story
Videos

Proactive & Interactive Policy Communication Insurance Policy Renewal

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Guides & Reports

Best Practices to Improve Auto and Property Claims Experience Through Automation

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Get the Guide
Brochures

Texting for Better Customer Engagements

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Download now
Videos

Ushur 2023 Year-End Video

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Watch now
Videos

Cross Sell & Upsell

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Videos

Benefits Education

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Watch now
Customer Story

PPS leverages the use of Customer Experience Automation™

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Read the story
Guides & Reports

The State of AI-Powered Automation in Regulated Industries

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Get the Report
Webinars

Medicaid Unwinding: Current State, Best Practices and Future Vision

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Watch on demand