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Explore a curated collection of insights, guides, and case studies designed to help you navigate the evolving landscape of customer experience automation and digital transformation.

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Customer Experience Automation

A centralized resource offering in-depth insights, practical guides, and the latest innovations in AI-driven customer experience automation.

Healthcare Automation

Insurance Automation

Artificial Intelligence

Digital Transformation

Most recent resources

Guides & Reports

Ushur Security Framework Whitepaper

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Brochures

Absence Management Journey & Micro-Engagements™

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Videos

Property & Casualty Claims Journey with Ushur

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Videos

Worker's Compensation Claims

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Videos

Powering CX with Intelligent Automation

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Guides & Reports

The Service Desk Automation Guide for Transforming your Service Desk Operations

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Get the Guide
Guides & Reports

The Smart Guide to Conversational AI for Customer Service

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Get the guide
Guides & Reports

Bringing Modern Digital Experiences to Insurance

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Get the Guide
Guides & Reports

Rapid Redetermination Support Best Practice Guide

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Guides & Reports

A Guide to a Successful Proof of Concept

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Guides & Reports

Getting Personal: A deeper understanding of the customer and personalized service is vital to best-in-class customer experience

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Guides & Reports

Guide to Building Customer Experiences for Property & Casualty

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Get the Guide
Webinars

Invisible App 2.0 Product Launch

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Watch on demand
Brochures

Healthcare Journey & Micro-Engagements: Medicaid Plans

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Videos

Healthcare member warm welcome

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Videos

Medication Adherence

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Videos

Return to Work

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Videos

Medicaid Health Plan Redetermination Support

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Videos

Retail Pharma PBM Order & Ship

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Videos

Clinical Trial Support

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Videos

Complex healthcare survey support HRA

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Webinars

Find Friction and Fix It: Earn Loyalty, Drive Retention

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Watch on demand
Brochures

Property & Casualty Customer Experience Automation™ Overview

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Brochures

Life & Accident CXA Guide

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Brochures

Banking Customer Experience Automation™ Guide

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