Simplify every step of the customer journey, from onboarding to claims processing—delivering personalized, seamless experiences while improving operational efficiency. Utilizing AI Agents and our no-code workflow builder, automate and personalize your communications at-scale across your customer’s preferred digital channels.
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Ushur enables carriers to realize decreased costs in customer processing and increased policyholder engagement and retention. Our numbers speak for themselves.
RFP submissions auto-processed for better handling during peak times
NPS score improvement
faster data collection
CSAT score improvement
Equitable Employee Benefits faced an overwhelming influx of unstructured quote requests arriving via email, requiring manual extraction of complex census data. This labor-intensive process was time-consuming, constrained scalability, and risked service delays, creating challenges in maintaining operational efficiency during peak demand periods.
