Compared with BPM or RPA, Ushur's platform is purposeful in the use of automation and artificial intelligence to power omni-channel, digital-first customer engagement.
Sudhir Rajagopal
Research Director, Future of Customer Experience
IDC
The use of new, lighter-weight software that overlays and interoperates with existing applications is increasingly popular to create more automated and improved customer experiences.
Maureen Fleming
VP, Intelligent Process Automation
IDC
It is remarkable that in a bleak economy where many technology firms are reporting financial tightening, and resource cuts, Ushur stands out as a bright light with its growth story.
Sudhir Rajagopal
Research Director, Future of Customer Experience
IDC
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