When:
March
10
-
13
,
2025
March 10, 2025
Where:
Schedule a meeting with our onsite team to learn how you can transform customer engagement for highly regulated industries, delivering secure, empathetic and AI-driven solutions at scale with Ushur.
Featured Content on AI-Powered Customer Experience Automation
One Pagers & Case Studies
Blog Posts
Webpages and more..
Solution Videos
- See a pitch of Ushur's latest capabilities by Ushur's own Co-Founder and CTO, Henry Peter, on Monday, March 10 from 1:40pm - 1:45 pm on the Showcase Stage (Royal Ballroom).
- Learn how Ushur currently helps healthcare, financial services and insurance companies worldwide deliver delightful and impactful self-service customer engagements.
- See live, interactive demos of our AI-driven solutions, like AI Agent. Powered by Ushur’s Customer Experience Automation™ platform, the AI Agent delivers a range of advanced capabilities, such as:
- Omnichannel Engagement: Seamlessly communicates with members across SMS, email and web, providing 24x7 support on their preferred channel.
- Call Deflection: Allow members to seamlessly transition from a phone call to a secure messaging-based channel, bypassing wait times for more convenient care.
- Crisis Intervention Workflows: Escalates sensitive scenarios, such as mental health crises or domestic violence, to human teams for timely and appropriate resolution.
- Simplifying Complex Information: Breaks down intricate healthcare details into clear, 6th-grade reading level language, enhancing accessibility and understanding.
- Multilingual Support: Supports English, Spanish, Chinese, Vietnamese, Korean and Portuguese to serve broader member demographics.
- Integration with Backend Systems: Seamlessly connects with third-party applications for additional processing, ensuring smooth and efficient follow-up task completion.
