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Embed Intelligence in Every Experience

Industry-safe and enterprise-grade AI. Self-service and intuitive. Customer Experience Automation sets new standards high while keeping barriers low.
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Assist
Reach your members, and provide a helping hand, whether it's for just 1 member, or 350,000.
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520 Frederick St, San Francisco, CA 94117
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Boost NPS
Boost NPS scores 40% and get response rates of +80%
Barbara Nelson
Hi, I was in a car accident
Circle, Inc.I am so sorry to hear that.

Please submit any images or pictures from the incident.
Barbara Nelson
04/12/2024
Support
Medicaid
P-1
04/12/2024
Sales
Health Insurance
P-3
04/12/2024
Sales
Medicare
P-0
Develop
Reduce IT burden and see deployments in as little as 3 weeks
Engage
Improve engagement rates by 86% and get 90% response rates within 1hr
Financial Services
Loan Follow-Up
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circle.cx

Customer Experience Automation Platform

Fostering Engagement Through Frictionless Digital Experiences

Getting customers to act can be challenging, especially when relying on outdated systems and manual outreach. Ushur transforms your customer experience with modern, adaptable self-service solutions, streamlining the process while saving time and resources.
Platform Overview

Two-way Engagements

Proactive, conversational experiences that capture customer intent, adapt to evolving needs and respond to engage with customers in real-time
Two-Way Engagements

End-to-end Automation

Easily embed intelligence and 3rd party integrations to automate every step of the customer journey - processing data, documents, and insights
APIs & Integrations

Secure and Compliant

HIPAA, PCI-DSS, HITRUST certified and much more - enterprise-class architecture protects PII and keeps confidential conversations secure.
Security & Compliance

Fastest Time-to-Value

Leverage pre-trained AI skills, no-code workflows and easy integrations for quick results and rapid value realization.
Case Studies

Experience Automation Across every Journey

Unleash the power of Customer Experience Automation to self-serve every micro-engagement - from acquisition and onboarding to servicing and renewal and beyond.

Invisible App™

Dynamic App-like Experience
Learn more

Conversational Apps™

Notify or converse
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Invisible Portal™

Agile Activity Hub
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SmartMail™

Triage service requests
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Intelligent Document Automation™

Document understanding & automation
Learn more
Quote Request
Coverage Details
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If you don't want any deductable please don't make a selection.
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Conversations
powered by
Ushur AI Fabric
Barbara Nelson
Hi, Jane Doe and thank you for using Circle DME's new digital ordering experience. In order to protect your privacy, please use the following secure link to make your order.
To continue, use the following secure link: dme.circle.cx
One time code is 612046
Hi Jane, your 1 month supply of GentleCath Glide Male Catheter has been packed. We'll let you know when they are picked up by the shipping company.
Hi Jane!Circle, Inc.Christchruch Square, 1-2 Back Ln
The Liberties, Dublin, D08 FP21
Ireland
Circle Insurance PortalWelcome to the Circle's online activity hub designed to make tasks and interactions simple and frictionless. Upload patient lists and any updated details easily and simply.
Address
Update
Activity History
Retirement Date
Email triage
powered by
Ushur AI Fabric
04/12/2024
Support
Medicaid
P-1
04/12/2024
Sales
Health Insurance
P-3
04/12/2024
Sales
Medicare
P-0
04/12/2024
Feature Req
App
P-5
Document reading
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Ushur AI Fabric

Proactive, Prebuilt and Personalized Digital Experiences

Unleash the potential of Customer Experience Automation - right-sized to your specific needs. Address and resolve immediate pain points across the customer journey with prebuilt digital engagements, ensuring rapid time-to-value in just weeks.
Healthcare Automation
Insurance Automation
Banking Automation
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Pre-built solutions

Healthcare

Commercial Plan Quality
Medicaid Plan Quality
Medicare Plan Quality
Medicaid Redetermination

Insurance

Severe Weather

Financial Services

Driving Better Health Outcomes

Proactive, purpose-built and HIPAA-secure. Seamlessly connect with patients, members, insurers and providers through immersive conversational experiences, enhancing workflows and ensuring optimal outcomes.
Healthcare Automation
11Kmonthly count of physical letters customers spared from sending
$44Kmonthly costs saved by shifting from paper mail to digital automation

Innovate and Insure

Dynamic, purpose-built digital experiences - any device, any channel, anytime. Seamlessly engage with policyholders, claimants, brokers and more to streamline tasks and documents for faster turnarounds and more positive experiences.
Insurance Automation
90%response completion rate within 1 hour
40%incease in NPS scores

FinTech Engagement

Secure, purpose-built engagement. Drive customer action and outcomes with conversational experiences across any channel, streamlining processing for documents, data and more.
Banking Automation

Blog Post

My 2023 Retrospective
A Year Like No Other

Simha SadasivaCEO & Co-Founder
Ushur
Despite a rollercoaster 2023, Ushur emerges stronger than ever, driven by its commitment to AI-powered customer experience (CX) solutions and a people-first culture.

Highlights:
  • Secured $50M Series C funding, showcasing investor confidence in Ushur's future.
  • Navigated challenges like the Silicon Valley Bank crisis with clear communication and leadership.
  • Expanded into new verticals (financial services, public sector) and achieved record-breaking quarters.
  • Invested in cutting-edge AI like Generative AI and Large Language Models, tripling customer usage.
  • Celebrated 10th anniversary with a renewed focus on value creation and customer success.
Ushur is positioned for continued growth in 2024, leveraging its AI expertise to transform CX for businesses across industries.
Read the Blog Post

Free 30-Day Trial

Automate away points of friction in your customer engagements with secure, dynamic digital experiences:
  • Build, test and deploy workflows without any coding involved
  • Design intuitive app-like experiences, no downloads or logins
  • Launch campaigns to groups of contacts and monitor results in real-time
Speed, security and simplicity in one ready-to-go platform. Sign up for free and digitize in days!