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Gartner® Emerging Tech Impact Radar: Human-Machine Interaction
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Experience Automation
to Drive Outcomes

Join the world’s leading organizations transforming customer experiences with the Ushur Customer Experience Automation platform. Automate workflows and business processes, deploy AI Agents, and deliver seamless, compliant, and personalized engagement at scale.

Ushur helps organizations increase engagement by up to 30% and drive 75%+ faster data collection.

Customer Experience Automation Platform powered by Gen AI

Build AI Agents to support customer engagements

Getting customers to act can be challenging, especially when relying on outdated systems and manual outreach. Ushur transforms your customer experience with modern, adaptable self-service solutions, streamlining the process while saving time and resources.

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Two-way Engagements

Proactive, conversational experiences that capture customer intent, adapt to evolving needs and respond to engage with customers in real-time

Two-Way Engagements
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End-to-end Automation

Easily embed intelligence and 3rd party integrations to automate every step of the customer journey - processing data, documents, and insights

APIs & Integrations
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Secure and Compliant

HIPAA, PCI-DSS, HITRUST certified and much more - enterprise-class architecture protects PII and keeps confidential conversations secure.

Security & Compliance
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Fastest Time-to-Value

Leverage pre-trained AI skills, no-code workflows and easy integrations for quick results and rapid value realization.

Case Studies
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Invisible App
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Transform customer experiences with Ushur’s Invisible App—seamlessly delivering guided, self-service interactions that feel personal, intuitive, and effortless.

Invisible App
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Hub
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Centralize every engagement with the Ushur Hub, where AI Agents unify cross-channel conversations for a 360-degree view of your customers’ needs.

Hub
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SMS & Messaging
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Engage customers across SMS, chat, and voice channels with AI Agents delivering instant, conversational, and personalized support anytime, anywhere.

SMS & Messaging
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AI Agents and Automation for Personalized Digital Experiences

Drive better outcomes, resolutions and deals with Gen AI-Powered Agents — right-sized to your specific needs. Address and resolve immediate pain points across the customer journey with prebuilt digital engagements, ensuring rapid time-to-value in just weeks.

Driving Better Health Outcomes

Healthcare Automation
11K
monthly count of physical letters customers spared from sending
$44K
monthly costs saved by shifting from paper mail to digital automation

Innovate and Insure

Insurance Automation
3
FTE work equivalent saved
3,000
cash breakdowns processed per month

Financial Services

Financial Services
150%
increase in conversion rates
150%
increase in ROI

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