Financial services expert benefiting from KYC compliance solutions by Ushur.

Banking Automation Solutions

Streamlining Banking Customer Experiences

Share, request and receive needed information to business and consumer customersthrough AI-powered, no code digital interactions. Deliver frictionless communications tosecurely augment live interactions.

Ushur for Banking Automation

With our no-code platform, your teams can quickly design and launch automation solutions—no programming expertise required—unlocking agility and innovation through citizen development.

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Origination & Onboarding
Customer Service
Commercial Banking
Lending and Servicing

Origination & Onboarding

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    ID verification
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    Abandoned application nudges
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    Application completion
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    Portal and app sign-up and adoption support

Customer Service

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    Modify beneficiaries
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    Report lost or stolen credit or debit cards
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    Resolve login issues and support PIN resets
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    Check rates
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    AML-Enhanced Due Diligence
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    Dispute resolution

Commercial Banking

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    Syndicated loan notices
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    Commercial lending documentation and
    e-signature gathering
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    Collecting updated financial statements
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    Not In Good Order (NIGO) resolution
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    Automated email and attachment triage
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    Reduce outbound operational calls

Lending and Servicing

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    Application completion nudges
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    Collect documents and e-signatures
    for lending packages
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    Loan status updates
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    Missed payment reminders
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    Payment capture and recurring payment setup
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    Hardship support
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    Pre-default risk mitigation communications
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    Account resolution

Customer Experiences, Transformed

A proven, no-code, HIPAA-secure claims experience driven with Customer Experience Automation™ (CXA) capabilities

Ushur Invisible App for Severe Weather Alerts.
Customized branding so customers know who contacts them
A PIC & HIPAA-secure rich user experience designed to be intuitive and engaging
Minimal IT and no professional services needed
With integrated analytics to evaluate campaign effectiveness
Customized for each customer and reachable 24/7

Focus on providing the best possible banking services. We have security addressed.

We know PII and security are a top concern. The Ushur CXA platform is HIPAA-secure, TCPA compliant and is HITRUST and SOC2 certified. Rest assured your working in a highly secured platform.

Section 508 logo
WCAG logo
GDPR
HITRUST LOGO
AICPA SOC
TCPA
PIPED
HIPAA LOGO
ISO 27001
CIS logo
PCI DSS
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Future of Finance: Digital Customer Contact Gathering and Paperless Signup
Watch on demand

How Ushur Can Transform Your Customer Experience.

Challenge
Ushur Solution

Challenges

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    Slow response both to and from customers
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    High touch to receive and request information
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    Expensive live channels
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    Staffing challenges
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Solutions

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    Automated inbound/outbound communications
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    Instant, 24/7 self-service
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    AI-powered omnichannel digital engagement
150%
increase in conversion rates
95%
faster data collection

Schedule a demo and see it in action