Invisible App

The modern way to engage

Augment your channels with action-oriented experiences. Connect silos and remove friction across all.

What is Invisible App?

For your last minute, last mile needs.

Create dynamic, app-like experiences without any coding involved. Embed into familiar channels for easy access and secure communications. Automate processes while streamlining engagement, at scale.

Multiple Invisible App screens showcasing numerous modules and possible workflows.

Utilize

Invisible App inspector screen.

When form meets function.

Personalized and purpose-built. For your process, to their needs.

Integrated Information Exchange

Structured conversations make data and document sharing easy and secure.

Showcasing Ushur's capabilities of enabling greater integrated information exchange.

Action-oriented Workflows

Expedite completion for signatures, approvals, appointments and more.

Invisible Apps predesigned workflows ensure customer interactions stay goal-oriented.
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Ushur's Invisible App streamlines processes and communications across multiple industries: in healthcare, it manages patient onboarding and appointments; in financial services, it handles KYC and loan applications; and in insurance, it facilitates claims processing and policy management. This a--like experience enables secure, AI-powered customer experiences that boost efficiency and compliance across sectors.

Seamless and Secure Payments

Transact without switching channels, as a natural next step in the conversation.

Invisible App showcasing the payment collection module.

Experience

Invisible App with multiple modules that keep companies agile and better to able to respond to customers.

A familiar interaction for a new Generation

Enable chat mode, super-powered by generative AI, finely tuned to speak to your customers

Code-less and hassle-free

Drag-and-drop modules to design digital experiences and sequence workflow steps.

Modules that can be use to build dynamic, responsive workflows.

Multi-modal for omni-channel

Easily exchange images, text, voice, video, location, and more across any channel.

Ushur's Invisible App streamlines processes and communications across multiple industries: in healthcare, it manages patient onboarding and appointments; in financial services, it handles KYC and loan applications; and in insurance, it facilitates claims processing and policy management. This a--like experience enables secure, AI-powered customer experiences that boost efficiency and compliance across sectors.

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Invisible App with the Review and Sign module. Collect signatures and integrate with document signing services.

Proactive with purpose

Segment and reach out to various groups for targeted, goal-oriented engagement.

Launch engagements with ease and at scale.

Dynamic and Responsive

Two-way conversations navigate through real-time asks and exceptions in a productive yet empathetic manner.

Compliant and Confidential

Enterprise-class controls and certifications ensure that data privacy and governance remain top of mind.

Ushur Invisible App is foundationally compliant and secure by design.

Chat Mode

A familiar interaction for a new Generation

Enable chat mode, super-powered by generative AI, finely tuned to speak to your customers

Payment module for Invisible App for claims processingPayment processing in Invisible App
Chat mode for end-users
Chat mode for end-users

Group Questions

Group questions to enable faster filling forms for users and get engagements completed in less time, easing the burden for your users and increasing completion rates.

Invisible App Group question screen

Step Indicators

Give users a location of where they are in an engagement and reduce form fatigue.

Ushur's Invisible App streamlines processes and communications across multiple industries: in healthcare, it manages patient onboarding and appointments; in financial services, it handles KYC and loan applications; and in insurance, it facilitates claims processing and policy management. This a--like experience enables secure, AI-powered customer experiences that boost efficiency and compliance across sectors.

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Step indicators

A familiar experience without the compromise

All of the same components are available in a more intuitive format, while being just as easy to use.

Ushur Invisible App provides a familiar experience without the compromise that apps have.

Use the Proverbial Eraser

Everyone makes mistakes and that’s why we made editing possible.

Edit features of Invisible App chat functionality that allow users to make edits to responses that are incorrect or made by mistake.

Generative AI fine-tuned to your organization

Generative AI isn’t tacked on to stay relevant, it’s been core to our platform from the beginning. Analyze documents, categorize requests remove repetition. And sure, respond to customers with best-in-class generative AI via chat, too.

Learn more about our AI capabilities:

Drive customer and operational excellence

Improve the way you do business through personalized self-service, at scale.

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Appointment Setting
Schedule appointments and send reminders
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Account Updates
Automatically process various change requests
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Claim inquiries
Handle incoming questions and requests
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Benefits coordination
Distributing coverage information across stakeholders
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Cross-sell and up-sell
Identify opportunities and present options
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Data collection
Retrieve important details to complete a task
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Digital ID cards
Request ID cards and save to Apple Wallet
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Document upload
Process fiels through a secrure, seamless channel
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Member warm welcome
Onboarding new members with educational resources
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Payment processing
Capture payment information for seamless transactions
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E-authorizations
Approve consent forms with signature or acknowledgements
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Surveys
Gather feedback with custom questionnaires
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What is Call Deflection?
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