Ushur Platform

Seamless Self-Service Infused with Intelligence

The Ushur Platform is the all-in-one solution for seamless automation, AI-powered intelligence, and transformative self-served customer journeys.

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AI is core

Smarter AI, Safer Results.

Purpose-built for regulated industries, delivering trust, compliance, and exceptional customer interactions with skills like Converse and Summarize.

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AI Agents

AI Agents are able to Converse, Summarize, have Knowledge, Extract, Classify, and Reason.

AI Agents
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Vertical-safe AI

Vertical-safe AI ensures compliance in regulated industry workflows.

No-Code Builder

The Power to Build and Innovate.

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Studio

Build test and deploy digital experiences without any coding involved.

Studio
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AI Studio

Build and train AI models to classify incoming emails, no coding needed.

AI Studio
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Enterprise Features

Enterprise-Grade, Without the Overhead.

The Ushur Platform empowers global enterprises with transformative capabilities.

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Security

Ensure HIPAA and HI-TRUST compliance with Ushur CX workflows.

Security & Compliance
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Integrations

Integrate Ushur with existing tools to automate processes.

APIs & Integrations
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Insights & Analytics

Optimize workflows with Ushur LLM insights for excellence.

Insights
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Partners

Partner with Ushur experts to boost ROI, fast.

Partners
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Omnichannel Solutions

Wherever Customers Are, We’re There Too.

Ushur's omni-channel solutions deliver personalized experiences, reducing manual effort and accelerating customer service across all channels.

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Invisible App

Seamless, secure customer engagement—no app required.

Invisible App
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Hub

Centralize workflows for seamless, personalized customer experiences.

Hub
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Email

Automate email extraction, classification, and routing, cutting delays with AI.

Email
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Voice

Elevate voice experiences with Ushur's AI-powered automation.

Voice
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SMS & Apps

AI-powered conversations automate inquiries, boosting efficiency and satisfaction.

SMS & Messaging
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The Ushur Platform

One Platform. Every Experience.

From AI-driven intelligence to scalable enterprise-grade features, the Ushur Platform is the only solution that brings every element of customer experience automation under one roof. Whether it’s simplifying interactions, enhancing workflows, or delivering insights, the Ushur Platform transforms how businesses and customers connect.

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Agentic features of the Ushur platformNo code capabilities of the Ushur platform.Enterprise features of the Ushur platformOmnichannel solutions of the Ushur platformThe ushur platform
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Experience the Ushur CXA platform in action
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Ushur's Cloud-Based Platform: Revolutionizing Customer Experience

At Ushur, we understand that the future of customer experience lies in the cloud. That's why Experience OS is designed as a cloud-native solution, offering unparalleled flexibility, scalability, and security to enterprises worldwide.

Key features of our cloud-based platform:

Seamless Scalability

As your business grows, so do your customer engagement needs. Our cloud-based platform effortlessly scales to meet the increasing demands, ensuring that your customer experience management never hits a bottleneck.

Global Accessibility

Cloud-based means globally accessible. Whether your team is in New York or New Delhi, they can access our platform anytime, anywhere, fostering a truly unified approach to customer engagement.

Enhanced Security

We prioritize your data security. Hosted on robust cloud infrastructure, our platform offers top-tier security protocols, ensuring your customer data is always protected with the latest in cybersecurity advancements.

Zero Maintenance Hassles

Say goodbye to the complexities of on-premise software. Our cloud-native platform eliminates the need for in-house maintenance, freeing your IT team to focus on core business initiatives.

Rapid Deployment and Integration

With our no-code approach, deploying Ushur's platform is swift and seamless. Integrate effortlessly with your existing enterprise systems, enjoying a smooth transition to advanced customer experience automation.

Continuous Innovation

The cloud empowers us to continuously update and improve our platform. You'll always have access to the latest features, ensuring your customer engagement strategy stays ahead of the curve.

Revolutionizing Industries with Customized AI Solutions

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Healthcare

Elevate patient and member engagement, streamline administrative processes, and ensure compliance with healthcare regulations.

Healthcare
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Insurance

Insurance

Automate and optimize customer interactions, claims processing, policy management, and more.

Insurance
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Financial Services

Streamline customer service, accelerate loan processing, and enhance overall customer engagement.

Financial Services
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