Insightin Health

83% of plans report that limited patient engagement is a mainobstacle in chronic care. The Ushur and Insightin partnership transforms chronic condition management with hyper-targeted insights and outreach so plans can reduce costly complications and administrative costs. With Ushur and Insightin, plans stand to realize up to a 25% improvement in HEDIS scores as well as a 20% increased member satisfaction and retention.

Interview with Justin Skerbetz Insightin Chief Marketing Office

The agility you need, for the digital they deserve

The partnership between the industry leading experience platform from Ushur and healthcare membership data platform from Insightin oers a consistent, personalized, and hyper-targeted experience across all channels.

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Predictive Member 360

Population and member level insight
Seamlessly integrate advanced analytics and optimized workflows to drive engagement

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Omni-channel Engagement

Offer a consistent, personalized experience across all channels
Deflect requests from manual channels to reduce time & effort in servicing customers

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Tailored Recommendations

Review the outcomes of inquiries from members to drive Next Best Actions
Predictive analytics to understand who is likely to engage

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Codeless Process Orchestration

Achieve the fastest time-to-value using CX-based modules that allow business users to build, test and launch customer-facing workflows

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Program Outcomes

Monitor member engagement instantly, to enable adaptive strategies
Keep track of compliance with CMS required reporting

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Enterprise-Grade Capabilities

Optimize customer experience and operational efficiency without introducing security gaps, system silos or rip & replace

Automating Clinical Engagement with Membership Insights