Onboarding for Group & Worksite Benefits

Onboard. Streamline. Transform.

  • Automate data collection, eliminating manual paperwork
  • Real-time status updates for all stakeholders
  • Personalized digital experiences for each employer group
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ChartSpan90%

(trillion)
Estimated cost of healthcare spending for health inequities in 2040.

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PWC$4,500

possible savings per patient through better care coordination for members with chronic diseases.

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Where does the current process fall short?

Payers face significant challenges in managing chronic conditions within the current healthcare landscape, primarily due to the system's reactive nature. These challenges include:

  • High Costs and Resource Allocation: Chronic conditions account for a substantial portion of healthcare spending, with 90% of the nation's $4.1 trillion annual healthcare expenditures directed towards chronic and mental health conditions.
  • Lack of Preventive Measures: The traditional healthcare model focuses on treating symptoms after they appear rather than preventing them, resulting in missed opportunities for early intervention.
  • Poor Care Coordination: Effective management of chronic conditions requires seamless coordination among various healthcare providers, but the current system often suffers from poor communication and fragmented care.
  • Poor Care Coordination: Effective management of chronic conditions requires seamless coordination among various healthcare providers, but the current system often suffers from poor communication and fragmented care.

By addressing these shortcomings through a proactive approach, payers can improve member health outcomes, reduce unnecessary healthcare expenditures, and enhance the overall efficiency of the healthcare system.

Prebuilt Onboarding Automation Solutions for Group & Worksite Benefits

Transform your Onboarding Experiences for Group & Worksite Benefits

Revolutionize your group benefits onboarding process with Ushur's intelligent automation platform. Say goodbye to manual paperwork and hello to streamlined, personalized digital experiences that delight both brokers and employer groups. From automated data collection to real-time updates, Ushur empowers you to onboard faster, smarter, and with unparalleled efficiency.

Guide

Provide HR Admins with an intuitive hub that organizes information gathering steps, and communicates status.

Extract

Powerful document automation extracts and evaluates data from documents such as census files for correctness.

Communicate

Notify all stakeholders proactively of status updates and requests for missing data.

Integrate

Seamlessly collect and sync data with core systems instead of updating by hand.

Get Started Fast

Ushur Hub enables implementation teams to rapidly set up personalized workflows for different stakeholders. This accelerates the onboarding process, dramatically reducing implementation time. The platform's flexibility allows for easy scaling, ensuring deadlines are met without compromising on quality or compliance.

Guide with Clarity

Ushur Hub replaces cumbersome 40-page PDFs with an intuitive, centralized digital experience. It guides Group HR Admins through required information input and service customization. The platform's document classification feature efficiently sorts census and other complex files, while customizable portal tiles adapt to each user's specific needs. This streamlined approach significantly boosts ROI, especially for smaller accounts, by automating information gathering and stakeholder engagement.

Notify with Purpose

Ushur Invisible App and Conversational Apps keep all stakeholders informed throughout the onboarding journey. It proactively sends status updates and requests for missing data, improving visibility and efficiency. The system's ability to manage different due dates for each employer group account eliminates the challenge of juggling multiple timelines. This ensures that brokers, carriers, and HR admins are always aligned, reducing delays and miscommunications.

Collect Data Effortlessly

Leveraging Ushur Invisible App, a secure two-way channel, the platform automates data collection and integration with core systems. Built using Ushur Studio, our no-code builder, these workflows incorporate advanced features like genAI to enhance data processing. The system's workflow automation pushes collected data directly into core systems, minimizing human intervention. Personalized experiences and document automation solutions work together to deliver an intuitive, branded interface that reduces form fatigue and streamlines the entire data collection process.

Elevated member experiences in weeks

Ushur's comprehensive solution transforms onboarding experiences from a complex, time-consuming process into a streamlined, efficient operation. By addressing key pain points with targeted technology solutions, Ushur enables carriers, brokers, and HR admins to navigate the onboarding journey with unprecedented ease and accuracy.

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Customized branding for recognition and trust
A HIPAA-secure rich user experience designed to be intuitive and engaging
Minimal IT and no professional services needed
With integrated analytics to evaluate campaign effectiveness
Customized for each member and reachable 24/7

Get new members onboarding in record time. We have security addressed.

We know PII and security are a top concern. The Ushur CXA platform is HIPAA-secure, TCPA compliant and is HITRUST and SOC2 certified. Rest assured your working in a highly secured platform.

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Blog Post

The Ultimate Guide to Automating Specialty Provider Credentialing and Enrollment

Discover proven strategies to optimize your specialty provider onboarding workflow, from automating credentialing to improving data integration. Learn how to reduce onboarding time, enhance the provider experience, and efficiently manage contracts and documents. Implement these best practices to build a robust specialty provider network.

Read the post
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Ushur for Onboarding for Group & Worksite Benefits Companies

Shrink onboarding times and deliver streamlined experiences

The Ushur CXA AI-powered Platform enables carriers to realize faster implementation times and greater effectiveness in onboarding.

40%

NPS score improvement

85%

CSAT score improvement

3

weeks to deploy

42%

outbound calls eliminated

CarriersHR AdminsBrokers

Carriers

Ushur's AI-powered automation platform streamlines the carrier onboarding process by digitizing and automating manual tasks, reducing errors and accelerating time-to-value. By eliminating inefficiencies and enabling faster, more accurate data exchange between carriers and partners, Ushur helps carriers realize significant cost savings and improve overall ROI for their onboarding initiatives.

HR Admins

Ushur simplifies the group onboarding process by providing a user-friendly digital platform that guides group administrators through the necessary steps, from submitting group information to enrolling members. By automating tasks like data collection, eligibility verification, and plan setup, Ushur reduces manual work for group admins while ensuring accurate and timely completion of the onboarding process, ultimately leading to faster group activation and a more satisfying experience for all parties involved.

Brokers

Ushur simplifies the broker experience during the onboarding process by providing a centralized, digital platform for collecting, verifying, and managing broker information and documents. By providing birds-eye views of the entire process, the Ushur CXA platform empowers brokers to have more effective conversations and enable groups and carriers more efficiently.

Carriers

“By automating key workflows and enabling seamless data integration, we've been able to reduce onboarding times, cut costs significantly, and deliver a superior, more personalized experience for our partners—all while improving our operational efficiency and allowing our team to focus on higher-value tasks.”

HR Admins

“In the past, as the sole HR director responsible for onboarding 200 employees, I was overwhelmed and struggling to keep up with the manual, paper-based process. But this carrier has automated so much of the data gathering, verification, and administrative work, allowing me to onboard new hires faster and more efficiently than ever before.”

Brokers

“Ushur's AI and automation capabilities have saved me countless hours of paperwork and back-and-forth communication, allowing me to focus on what I do best—providing expert guidance and tailored insurance solutions to my clients.”

eGuide

Guide to More Effective and Efficient Group Benefits Communications

An update on the group benefits landscape and communication innovations

Successful group benefits companies are focusing on driving smoother interactions and significant operational efficiencies despite the challenges they face, especially during peak season. A top priority is improving their ability to streamline communication and processes effectively with all stakeholders – benefit brokers and consultants, corporate benefits administrators and employees alike. 

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AI from Ushur for Group & Worksite Onboarding

Streamlined Workflows for Faster Onboarding

Ushur Experience OS (XOS) platform enables groups and worksites to stand up and streamline the onboarding process. From data collection to portal creation, Ushur for Group & Worksite Onboarding enables insurers to get up and running quickly while enabling brokers to stay in the loop.

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Voice
Insights
An AI Agent for
Insurance

Onboarding for Group & Worksites

Streamline the group benefits onboarding process with AI and automation.

AI Agent

An operating system for better, faster, and more personalized onboarding experiences

A new and streamlined way to think about onboarding fo group and worksites. The Ushur ExperienceOS enables enterprises to deploy skilled AI Agents en masse to scale the human-like touch that customers demand. Design agents with the skills they need to support end-to-end onboarding experiences.

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