Documents Processed with GenAI
Ushur AI Agents are trained to extract and transform document-bound data for optimal customer experience so companies can streamline manual processes in weeks – not years.
![Document](https://cdn.ushur.com/website/images/Document-1-1.png)
![Document](https://cdn.ushur.com/website/images/Screenshot-2024-03-25-at-3.38-1.png)
![Document](https://cdn.ushur.com/website/images/Screenshot-2024-03-25-at-2.45-1.png)
![Document](https://cdn.ushur.com/website/images/Screenshot-2024-03-25-at-3.32-1.png)
AI Agent
Warm Welcome
Decision
Status
Date processed
File
Errors, returned to customer
01/01/2024 @ 3:24pm
jake-bell-w2.pdf
Processing
01/01/2024 @ 3:24pm
jake-bell-w2.pdf
In review
01/01/2024 @ 3:24pm
jake-bell-w2.pdf
Processing
01/01/2024 @ 3:24pm
jake-bell-w2.pdf
In review
01/01/2024 @ 3:24pm
jake-bell-w2.pdf
Complete
01/01/2024 @ 3:24pm
jake-bell-w2.pdf
Complete
01/01/2024 @ 3:24pm
jake-bell-w2.pdf
Complete
01/01/2024 @ 3:24pm
jake-bell-w2.pdf
Documents are filled with useful data. Ushur AI Agents identify, extract, and transform document-bound data to create the optimal CX.
- Key, value identification & extraction
- Entity recognition & intent detection
- Easy data reuse & storage
- Industry-leading compliance & data governance
Please quote group life/ADD, voluntary life/ADD and LTD coverage for NEACE Enterprises. New Albany, IN 47150. The advisor is John Doe and the proposed effective date of coverage is March 1 2024.
Conversations are filled with intent and directions
Conversations are filled with intent and directions
Conversations are filled with intent and directions
Extract
Named Entity Recognition
Documents hold critical information that automation platforms struggle to locate and classify. Ushur AI Agents locate and classify entities so users can use their associated keys and values.
Please quote group life/ADD, voluntary life/ADD and LTD coverage for NEACE Enterprises. New Albany, IN 47150. The advisor is John Doe and the proposed effective date of coverage is March 1 2024.
Please quote group life/ADD, voluntary life/ADD and LTD coverage for NEACE Enterprises. New Albany, IN 47150. The advisor is John Doe and the proposed effective date of coverage is March 1 2024.
Ushur AI identifies keys
Ushur AI identifies values
Ushur AI detects checkmarks
Workflow Type
Quote
Product 1
group life/ADD
Product 2
Voluntary life/ADD
Product 3
LTD
Customer Detail 1
NEACE Enterprises
Customer Detail 2
John Doe
Validate
Document Validation
Unstructured and structured documents slow down processes when filled with typos and errors. Ushur AI Agents evaluate and validate document content for accuracy.
Employee Last Name | Employee First Name | Date of Birth | Gender (F or M) | Salary |
---|---|---|---|---|
Conner | Seth | 07/05/1978 | M | 78,000 |
Nicolson | Eric | 08/05/1978 | M | 79,000 |
Stone | Henry | 09/05/1978 | M | 80,000 |
Gill | 10/05/1978 | M | 81,000 | |
Davis | Peter | 11/05/1978 | M | 82,000 |
Sandler | Aaron | 02/05/1979 | G | 90,000 |
Kyle | 03/05/1980 | M | 91,000 | |
Stewart | George | 04/05/1980 | M | 94,000 |
Smith | John | 05/05/1980 | M | 95,000 |
Baldwin | Julia | 06/05/1980 | F | 96,000 |
Identify
Document Classification
Documents are unique in their respective content and design, but usually an identifiable type or category. Ushur AI Agents identify documents in the first step to building automation processes that support them.
Ushur Studio & Ushur Intelligent Document Automation
Document Automation for CX
Critical customer-facing processes that rely on documents are essential to automate for satisfied and loyal customers. Ushur IDA extracts data, corrects data, and utilizes data from documents to build automated applications in weeks – not years.
Processing Insurance Forms with AI
For forms like property claims.
Identify and extract policyholder and claimant data for re-use in their customer journey or claims experience.
Processing Healthcare Forms with AI
For forms like patient intake or referrals.
Detect patient or member names and information, and then use or save that data to improve their experience and close gaps in care.
Processing Banking & FInancial Forms with AI
For forms like property claims.
Identify and extract policyholder and claimant data for re-use in their customer journey or claims experience.
Document Automation for CX
AI from Ushur automates critical customer-facing processes that depend on documents, so enterprises can be responsive to their customers and business partners. Ushur AI Agents can extract data, correct data, and utilize data from documents in other automation flows. Document automation with AI Agents deploys in weeks - not years.
Benefits of Ushur AI Agents for Documents
Time to Value
Document automation with Ushur AI helps companies move quickly to simplify the document-laden processes that currently burden customer service specialists, employees, and customers, alike.
Industry Fidelity
Automation for complex and regulated industries requires partners and service providers who know the space, the specifics of the processes, and how to deliver IT projects.
Flexibility
Customer experiences include standard documents, identification forms, and even unstructured text, so companies need AI that can adapt to changing needs.