Ushur vs Digital Customer Engagement Platforms

Build customer experiences with industry experts in the Ushur platform

Ushur’s no-code Customer Experience Automation™ platform allows enterprises to support customers with AI-powered, omnichannel, two-way, digital self-service without IT support needed.
  • Industry experts help design and optimize industry-specific customer experiences instead of SIs and 3rd-party consultants
  • AI-driven to identify intent and automate resulting workflows
  • Two-way to support dialogue and also inbound and outbound for proactive customer experiences
  • Secure and compliant to the highest enterprise standards
  • Funded by the world’s leading investors and trusted by the Fortune 500

Why Ushur?

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Intelligent

  • Dynamic, responsive AI for conversational and knowledge-work automation
  • Process incoming data in any form with AI
  • Enrich conversations and respond to intent with machine learning

Easy-to-Use`

  • No-code drag and drop builder to quickly and scale
  • Speed up time-to-value without IT resources
  • Use case expertise and templates for regulated industries

Analytical

  • Real-time, easy to understand analytics across every channel
  • Granular interaction-tracking for simplified reporting
  • Conversational-level views help you understand customer experiences in depth

Integrated

  • Integrate with front and back office systems with extensive partner network
  • Add value onto existing systems with no rip and replace
  • Build workflows that leverage industry-standard core systems
A single platform for end-to-end customer experience automation
Two-way customer communications across multiple channels
Simple, purpose-built digital customer experiences
AI/ML powered platform
Low total cost of ownership
Fast time-to-value
Ushur CXA Platform
Conversational AI
Digital CX
No-Code Applications
Contact Center-As-a-Service
RPA

Our customers love Ushur and our CXA Platform

  • Catherine E.

    "The team that helps us. They are outstanding and always very..."

    Read Review
    Luca M.

    "The ease of use of the system, I don't have to be a developer to..."

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    Tim L.

    "Ushur software allows for an easy way to create workflows and..."

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  • Leenesh S.

    "The best part of using Ushur is the support you receive. Ushur..."

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    Jelle D.

    "I really like the idea behind Ushur, working with a trained AI. The..."

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    Charlton K.

    "The simplicity of designing the desired customer experiences..."

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  • Jon H.

    "We realized that our sales channel was missing opportunities...

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    Aysel O.

    "Easy to use, clear dashboard, very helpful technical support..."

    Read Review
    Sam M.

    "Ease of use and quickness of delivery. Once we were..."

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Enterprise-Class Security and Compliance

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One of my favorite things about working with Ushur is just how quickly it went...the speed to market, to our market with our sales rep, the nimbleness of the tool...it was just so refreshing.
Jennifer DanielsNational Practice Leader Benefits
Technology and Partnerships
Aflac

What can you achieve?

The results of Unum's digital-first CX automation

85%opt-in engagement rate
90%completion within 1 hour
50%completion within 5 min
42%of outbound calls eliminated
40%
increase in NPS score