SmartMail™ Overview

Are your teams overwhelmed by the flood of emails from your customers, employees, and partners? Do they spend too much time manually sorting and forwarding emails to the right teams? Do you wish you could automate your email workflow and allow your teams to focus on more important tasks? If you answered yes to any of these questions, then you need SmartMail by Usher. SmartMail is a powerful solution that uses conversational AI and process automation to handle your inbound emails efficiently and effectively. With SmartMail, you can:

  • Route emails to the correct departments based on the content and intent of the messages
  • Respond to customers quickly and proactively by obtaining missing information or confirming details
  • Update fields and forms in your back-end systems by extracting data from emails and attachments
  • Increase your ROI by up to 10 times and cut your costs by 85% by reducing email processing time from hours to seconds

Ready to level up your Customer Experiences?

Explore the Ushur Platform, or contact sales now and start improving and automating customer experiences with incredible self-service options. You can contact us to design a custom solution for your business.
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