The P&C insurance claims experience can add additional stress to an already challenging time, or it can ease a customer’s anxiety to usher them through the claim process and the repair to their vehicle, home, or other property.

Fortunately for insurers, the benefits of automation to improve the claims experience can be realized in weeks not years, and without replacing core systems. So how can insurers get started with improving the claims experience?

This eBook outlines:

• Best practices to improve the claims experience
• How to use automation to communicate, personalize, and streamline
• The top areas where forward-thinking P&C executives are already investing in automating the claims journey, with detailed examples