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ServiceDesk

conversational ai

How can we use Conversational AI for Service Desk?

Many IT workflows that were previously done primarily through email, would be much better suited for automated text-message conversations using…

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stuck in email

It’s 2018: Why are your I.T. service desk requests still stuck in email?

How to optimize I.T. service desk with automated two-way text messaging I was at the Atlassian Team Tour event recently…

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hr department needs chatbot automation

3 Reasons Your HR Department Needs Chatbot Automation

HR departments are in desperate need of automation. The number one complaint of HR professionals has consistently been of lost…

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powered by service

Powered by Service (Bots)

Companies with the best NPS scores power their business from making their service delivery front and center. Everything they do…

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