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conversational ai

How can we use Conversational AI for Service Desk?

Many IT workflows that were previously done primarily through email, would be much better suited for automated text-message conversations using…

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I.T. service desk

It’s 2018: Why are your I.T. service desk requests still stuck in email?

How to optimize I.T. service desk with automated two-way text messaging I was at the Atlassian Team Tour event recently…

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Powered by Service (Bots)

Companies with the best NPS scores power their business from making their service delivery front and center. Everything they do…

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