Comprehensive Customer Support Automation
Ushur provides comprehensive service desk automation software for enterprises in retail, insurance, technology, logistics, and transportation to reduce overall IT support costs and delight your internal customers. Powered by conversational AI with intelligent process automation, the Ushur platform provides the service desk automation tools critical to IT Service Desk, HR Service Desk, and Customer Support operations.
Transform your customer support operations with HR and IT service desk automation that lowers repeat calls and emails, and accelerates incident closure time, approvals, and resolutions. Off-the-shelf and customizable integrations with ServiceNow, Salesforce and Atlassian service desk offer a flexible ecosystem for automating routine service requests so that your IT Service Desk reps can focus on their customer relationships. With our service desk automation solution, customers get resolutions to their tickets faster and at a lower cost to the enterprise.