Digital Customer Self-Service

With Ushur offer customers the self-service option that today's consumers expect when they contact your Service Center

Learn more on Call Deflection

Texting for Customer Engagement

Ushur enables you to proactively engage your customers and members by meeting them on their increasingly preferred digital channel of choice - Text

Learn more on Two-Way Texting

Quote Submission / RFP Intake Automation

Leverage Ushur's SmartMail & Intelligent Document Automation to get new business applications to your policy system in minutes with no manual processing required

Learn more on Triaging Customer Emails

First Notice of Loss / Injury / Illness Automation

Use Ushur’s AI and deep learning digital First Notice of Loss/Injury/Illness (FNOL/FNOI) solution to quickly and cost-effectively automate the customer or member experience to file a new claim

Learn more on FNOL Process Automation

Helpdesk Automation

Ushur’s intelligent automation platform simplifies service desk automation that improves resolution rates and delights both your external and internal customers

Learn more on Helpdesk Automation
  1. Call Deflection

  2. Prior Authorization

  3. Email Quote Submission
  4. FNOL Automation

  5. Helpdesk

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