Enabling organizations to engage with their customers the way they interact with friends and family

Using Ushur’s automated engagement platform, leading companies are handling over 100,000 customer interactions per hour, reducing operational costs by up to 80%, increasing marketing conversion rates above 85%, and best of all, they experience a substantial increase in customer satisfaction with over half of customer requests handled during the first engagement.

It is very easy to setup and to configure your customer engagement workflows, using our intuitive “drag & drop” design tools. These workflows can connect with the rich dataset you have in your ERP and CRM systems and that results in the most advanced instant messaging customer engagement platform in the industry.