Getting feedback from customers, employees and partners is a difficult task. Response rates are low, survey formats are rigid, too limited and critical, time-sensitive issues don't get surfaced until it's too late.
Using Ushur’s Invisible App, enterprises can deploy dynamic, flexible and engaging post-call and post-event surveys. Ushur’s language bots understand respondent feedback, escalate and even intervene in critical customer issues - instantly. Smart surveys allow enterprises to respond and rectify service shortfalls in real-time.