Ushur Logo

Customer Experience Automation™ Platform

Unleash the power of AI and no-code to self-serve every micro-engagement™-from acquisition and onboarding to end-to-end customer service journeys.

UshurX White Logo

Quick-Start Solution Packs

Get started with pre-built solutions bundled to solve immediate challenges. Get up and running in a few weeks and realize immediate results.

Resources

View all resources here or click below for a specific type of resource.

video

Customer Spotlight: Unum wins IDC Future of CX

International Data Corporation (IDC) has recognized our customer, Unum, in the Future of Customer Experience awards for innovations in their benefits and contact center customer journeys. Unum has modernized their customer experience by digitally processing First Notice of Loss (FNOL) through text and other asynchronous channels, including Ushur’s Invisible App, instead of traditional voice phone calls.

This digital-first strategy reduced claim processing times from days to hours, with 50% of customers completing the process within 5 minutes.

Unum delivers guided, contextual, digital customer experiences that are secure and gender trust - made possible with Ushur’s Conversational AI, knowledge work automation, smart analytics and omni-channel engagement technologies.

Congratulations Unum for this well-deserved recognition! To learn more, please visit the press release.

If you’re curious about what Ushur can do for your customers, please leave us your information here.

Request a demo!

Ready to level up your
Customer Experiences?

Explore the Ushur Platform, or contact sales now and start improving and automating customer experiences with incredible self-service options. You can contact us to design a custom solution for your business.
Request Demo
Ushur Community
Join a community of Ushurites, learning and improving the best Customer Experience Automation platform available.
Join Community
Newsletter
Join our newsletter and stay up to date on the latest thought leadership and industry content.

Ushur Locations