Ushur Resource Library

Featured

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3 Steps to Improve the Insurance Claims Experience
3 Steps to Improve the Insurance Claims Experience The Insurance Claims Experience Most of the time customers are going through...
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Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
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SmartMail
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...
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Open Enrollment : Guiding Employee Benefit Choices
Open Enrollment : Guiding Employee Benefit Choices Health plans in the post-Affordable Care Act world know that the more people...
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AI in Insurance
Webinar AI in Insurance Panel William Roberts Senior Product Marketing Manager Vishnu Rajkumar Product Manager Viju Shamanna VP of AI...

Case Studies

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Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
A chance encounter lanuches an insurer's journey into customer engagement Ushur white paper image
Customer Engagement Case Study
A chance encounter launches an insurer's journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s...
Irish Life & Ushur Customer Engagement Use Case
Irish Life & Ushur Email Routing – A Fresh Look at Customer Engagement
Irish Life and Ushur Email Routing - A Fresh Look at Customer Engagement How does email routing automation improve customer...
customer engagement
Virtual Customer Assistant Case Study
Customer Support Automation Use Case with Ushur’s Virtual Customer Assistant (VCA) A Top 250 insurance carrier is utilizing Ushur’s Virtual...

Whitepapers

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Ushur Security Framework Whitepaper
Securing Your Digital Transformation Ushur Security Framework Whitepaper Security is always excessive until it’s not enough. Robbie Sinclair, Head of...
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Insurance Chatbot Guide
How to Implement Insurance Chatbots to Retain Customers Do you know how to retain customers while phones are ringing off...
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Conversational AI eBook
The Smart Guide to Conversational AI for Customer Service Do conversational AI platforms really help customer engagement? Brands left and...
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ServiceDesk Whitepaper
The Service Desk Automation Guide for Transforming your Service Desk Operations. Can Service Desks be automated? How can Conversational AI...
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The Email Automation Guide for B2C Customer Service
The Email Automation Guide for B2C Customer Service Wondering how to respond to emails faster? If your customer service inbox...
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Smartmail Whitepaper
The Smart Guide to Building an Intelligent Email Processing System Can Email Processing Systems be Intelligent? Is your team drowning...

Blog

hDIIBfWA
3 Steps to Improve the Insurance Claims Experience
3 Steps to Improve the Insurance Claims Experience The Insurance Claims Experience Most of the time customers are going through...
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Health Risk Assessment and Care Programs
Health Risk Assessment and Care Programs Easing the HRA Data Gathering Processes In this three-part series of blog posts, we...
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Ushur joins ACORD to offer insurance forms process automation
Ushur joins ACORD to offer insurance forms process automation Ushur, creator of the no-code AI-powered Customer Experience Automation™ platform that...
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Open Enrollment : Guiding Employee Benefit Choices
Open Enrollment : Guiding Employee Benefit Choices Health plans in the post-Affordable Care Act world know that the more people...
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Building a Team First Company Culture
Building a Team-First Company Culture Culture. It's one of the most often discussed yet least understood components of any successful...
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No Customer Conversation Left Behind What is the Silent Listener capability?
No Customer Conversation Left BehindWhat is the Silent Listener capability? The promise of the new era of digital communications lies...

Use cases

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Service Desk
Intelligent service desk automation software. Use Ushur's intelligent automation platform for simplified service desk automation that improves resolution rates and...
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Sales Enablement
AI-powered sales enablement. Use intelligent automation for product education, cross-selling and quoting to reduce time to close and increase closing...
Man Checking His Email on a Laptop
SmartMail
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...
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Smart Survey
Automated Customer Survey Software Use intelligent automation to create a smart survey experience that builds quality customer engagement Automated Survey...
claims process automation
Pending Claims
Reduce your pending claims backlog with claims process automation. Intelligent insurance claims automation powered by conversational AI. Expedite claims processing...
FNOL
Automated FNOL Processing App
Automate your FNOL process flow. Use Ushur's AI and deep learning digital FNOL claims handler to quickly and cost-effectively automate...

Videos

Webinars

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AI in Insurance
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InsureTech Connect 2021
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Customer Experience Automation
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Enhancing Member Engagement and Consumer Experience: Webinar Series – Part 3
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Women in Insurance Tech 2021
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Claims Innovation USA 2021