Ushur Resource Library

Featured

ushur-tower-insurance-case-study-resources-image
Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
ushur-digital-transformation-journey-part-1-featured-image
Transforming the Customer Experience
Digital Transformation Journey - Part 1 Transforming the Customer Experience When embarking on a digital transformation journey, insurance companies need...
Man Checking His Email on a Laptop
SmartMail
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...
ushur-webinar-reuters-panel-featured-image-5-1920x1080
Reuters Panel Discussion – The Evolution of Customer Engagement: Deliver Value And Cultivate Long-Term Relationships
WEBINAR ON DEMAND Panel Discussion Reuters - The Evolution of Customer Engagement: Deliver Value And Cultivate Long-Term Relationships Enjoy the...

Case Studies

ushur-tower-insurance-case-study-resources-image
Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more...
A chance encounter lanuches an insurer's journey into customer engagement Ushur white paper image
Customer Engagement Case Study
A chance encounter launches an insurer's journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s...
Irish Life & Ushur Customer Engagement Use Case
Irish Life & Ushur Email Routing – A Fresh Look at Customer Engagement
Irish Life and Ushur Email Routing - A Fresh Look at Customer Engagement How does email routing automation improve customer...
customer engagement
Virtual Customer Assistant Case Study
Customer Support Automation Use Case with Ushur’s Virtual Customer Assistant (VCA) A Top 250 insurance carrier is utilizing Ushur’s Virtual...

Whitepapers

ushur_servicedesk_resources_image
ServiceDesk Whitepaper
The Service Desk Automation Guide for Transforming your Service Desk Operations. Can Service Desks be automated? How can Conversational AI...
ushur_emailautomation_resources_image
The Email Automation Guide for B2C Customer Service
The Email Automation Guide for B2C Customer Service Wondering how to respond to emails faster? If your customer service inbox...
ushur_smartmail_resources_image
Smartmail Whitepaper
The Smart Guide to Building an Intelligent Email Processing System Can Email Processing Systems be Intelligent? Is your team drowning...

Blog

ushur-digital-transformation-journey-part-1-featured-image
Transforming the Customer Experience
Digital Transformation Journey - Part 1 Transforming the Customer Experience When embarking on a digital transformation journey, insurance companies need...
ushur-healthcare-member-experience-blog-featured-image-2
5 Ways to Transform the Healthcare Member Experience
5 Ways to Transform the Healthcare Member Experience Health plan member expectations are changing, and members demand more. They want...
ushur-whatsapp-product-features-blog-featured-image-2
WhatsApp Product Features
Using WhatsApp As a Channel to Communicate with Your Customers Have you ever wished that it was easier to interact...
Claims Process with AI
Transforming the Claims Process with AI
Transforming the Claims Process with AI The Context of a Claim The insurance policy is a contractual agreement that stipulates,...
_ushur-blog-gupta-pr
With New SVP of Sales, Ushur Adds Sixth Senior Leader in Six Months
With New SVP of Sales, Ushur Adds Sixth Senior Leader in Six Months Former Conga VP of Sales Ron Gupta...
ushur-blog-featured-RPA
Automating the insurance customer experience: is RPA really the answer?
Automating the insurance customer experience: is RPA really the answer? The initial appeal of RPA to insurance companies was also...

Use cases

ushur_servicedesk_usecase
Service Desk
Intelligent service desk automation software. Use Ushur's intelligent automation platform for simplified service desk automation that improves resolution rates and...
ushur_salesenablement_hero_web
Sales Enablement
AI-powered sales enablement. Use intelligent automation for product education, cross-selling and quoting to reduce time to close and increase closing...
Man Checking His Email on a Laptop
SmartMail
Automated Email processing system for intelligent email routing and responding Use Ushur's intelligent email automation software for high volume email...
ushur_smartsurvey_hero_web
Smart Survey
Automated Customer Survey Software Use intelligent automation to create a smart survey experience that builds quality customer engagement Automated Survey...
claims process automation
Pending Claims
Reduce your pending claims backlog with claims process automation. Intelligent insurance claims automation powered by conversational AI. Expedite claims processing...
FNOL
Automated FNOL Processing App
Automate your FNOL process flow. Use Ushur's AI and deep learning digital FNOL claims handler to quickly and cost-effectively automate...

Videos

Webinars

ushur-webinar-reuters-panel-featured-image-5-1920x1080
Reuters Panel Discussion – The Evolution of Customer Engagement: Deliver Value And Cultivate Long-Term Relationships
ushur-webinar-insurtech-ny-panel-featured-image-2-1920x1080
InsurTECH NY Panel Discussion – Design a User Experience that Drives Renewals
ushur-webinar-novarical-featured-image-1200x627
Transforming Insurance Customer Experience in the Age of Intelligent Automation
ushur_reimagine-insurance_1200x627
The Future of Insurance
Rise of the Citizen Developer: How Leading Insurers are Leveraging Low-Code Webinar Graphic
Rise of the Citizen Developer: How leading Insurers are leveraging low-code
5 Tips for Implementing Customer Engagement Automation Tools Webinar Graphic
5 Tips for Implementing Customer Engagement Automation Tools