Case Studies

Learn how companies are using Ushur to accelerate service workflows in Customer Support, Claims Processing, Sales, and more.

ushur triage emails
Triage Emails
customer support
Customer Support
claims processing
Claims Processing
sales enablement
Sales Enablement


Stay up to date on the latest in AI and automation for service workflow acceleration here.

customer service
Will AI Fix our Frustration with Customer Service?
I started dictating this article to Siri, but I gave up within a few minutes after I had to repeat...
retail apps
Why Retail Apps are a Waste of Money
Mobile devices are the preferred way to access the internet for the majority of the population, and while mobile apps...
phone-based customer interaction
Is Phone-Based Customer Interaction Costing US Companies $61B per Year?
It would come as a surprise to few these days – no one enjoys calling customer service. Millennials, a demographic...
servicebots for better retail
Servicebots for better retail?
ServiceBots could be a solution to some of the current woes of the retail industry. Using instant-message-based systems, these bots can...