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Launch of our Pre-Built Solution for Clinical Trials
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Embed Intelligence in Every Experience 

Industry-safe and enterprise-grade AI. Self-service and intuitive. Customer Experience Automation sets new standards high while keeping barriers low.
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Reach your members, and provide a helping hand, whether it's for just 1 member, or 350,000.
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Boost NPS scores 40% and get response rates of +80%
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Reduce IT burden and see deployments in as little as 3 weeks
Engage
Improve engagement rates by 86% and get 90% response rates within 1hr
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Customer Experience Automation Platform

Fostering Engagement Through Frictionless Digital Experiences

Getting customers to act can be challenging, especially when relying on outdated systems and manual outreach. Ushur transforms your customer experience with modern, adaptable self-service solutions, streamlining the process while saving time and resources.

Two-way Engagements

Proactive, conversational experiences that capture customer intent, adapt to evolving needs and respond to engage with customers in real-time
Two-Way Engagements

End-to-end Automation

Easily embed intelligence and 3rd party integrations to automate every step of the customer journey - processing data, documents, and insights
APIs & Integrations

Secure and Compliant

HIPAA, PCI-DSS, HITRUST certified and much more - enterprise-class architecture protects PII and keeps confidential conversations secure.
Security & Compliance

Fastest Time-to-Value

Leverage pre-trained AI skills, no-code workflows and easy integrations for quick results and rapid value realization.
Case Studies

Experience Automation Across every Journey

Unleash the power of Customer Experience Automation to self-serve every micro-engagement - from acquisition and onboarding to servicing and renewal and beyond.

Invisible App™

Dynamic App-like Experience
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Conversational Apps™

Notify or converse
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Ushur Hub™

Agile Activity Hub
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SmartMail™

Triage service requests
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Intelligent Document Automation™

Document understanding & automation
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Quote Request
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Barbara Nelson
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Hi Jane, your 1 month supply of GentleCath Glide Male Catheter has been packed. We'll let you know when they are picked up by the shipping company.
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Proactive, Prebuilt and Personalized Digital Experiences

Unleash the potential of Customer Experience Automation - right-sized to your specific needs. Address and resolve immediate pain points across the customer journey with prebuilt digital engagements, ensuring rapid time-to-value in just weeks.
Healthcare Automation
Insurance Automation
Banking Automation

Driving Better Health Outcomes

Proactive, purpose-built and HIPAA-secure. Seamlessly connect with patients, members, insurers and providers through immersive conversational experiences, enhancing workflows and ensuring optimal outcomes.
Healthcare Automation
11Kmonthly count of physical letters customers spared from sending
$44Kmonthly costs saved by shifting from paper mail to digital automation

Innovate and Insure

Dynamic, purpose-built digital experiences - any device, any channel, anytime. Seamlessly engage with policyholders, claimants, brokers and more to streamline tasks and documents for faster turnarounds and more positive experiences.
Insurance Automation
80%reduction in RFP quote processing time
3 weeksto first engagement launch

Transformational Financial Conversations

Secure, purpose-built engagement. Drive customer action and outcomes with conversational experiences across any channel, streamlining processing for documents, data and more.
Banking Automation
Top Mortgage Lending & Servicer
Read Customer Story
150%increase in conversion rates
150%increase in ROI

The latest from Ushur

Clinical Trials Webinar Cover Image

Improving Clinical Trial Support with Automation

Simha SadasivaCEO & Co-Founder
Ushur
Attendees will see a live demo of:
  • Automating the process of pre-screening the clinical trial applicants with surveys and scheduling of clinical pre-screening visits to determine participation fit.
  • Onboarding approved clinical trial candidates through secure and personalized experiences, including clinical visits and document e-signing.
  • Ongoing monitoring of trial participants by automating check-in processes and sharing data back with systems and teams.
Watch on Demand

2024 Gartner Hype Cycle™ for Healthcare Payers

Simha SadasivaCEO & Co-Founder
Ushur
The 2024 Gartner Hype Cycle for Healthcare Payers highlights key innovations, including Large Language Models and Hyperautomation, predicted to transform the industry in the next 2-5 years.
  • Explore emerging technologies shaping healthcare payers’ future.
  • Gain insights into market trends and growth opportunities.
  • Learn about the technology adoption curve and where key innovations stand.
  • Stay competitive by leveraging transformative healthcare innovations.
Get the Report

Free 30-Day Trial

Automate away points of friction in your customer engagements with secure, dynamic digital experiences:
  • Build, test and deploy workflows without any coding involved
  • Design intuitive app-like experiences, no downloads or logins
  • Launch campaigns to groups of contacts and monitor results in real-time
Speed, security and simplicity in one ready-to-go platform. Sign up for free and digitize in days!