Ushur Industry Use Cases

Learn more about the proven use cases for automated customer engagement across multiple industries. Ushur has the ability to instantly translate over 60 local languages, giving you the ability to reach your customers in over 192 countries.


Simplify benefits information overload and claims processing headaches with automated services from Ushur. Insurance companies have reduced call center costs by 20%, and increased their closing rates by 30% with use cases such as:

  • Automated claims processing
  • Sales Enablement
  • Bill processing
  • Eligibility of Insurance

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Separate your bank from the competition and provide 24/7 customer support, answering everyone’s most pressing questions, without any human touch. Banks are using Ushur for use cases such as:

  • Customer Service Automation
  • Fraud Alerts
  • Bill Processing
  • Balance Requests

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Higher Education

When you need to reach students, especially in times of emergency, you need to be sure you reach them. With an open rate of 98% within 90 seconds – texting is the easiest, most effective solution. Use cases include:

  • Campus-wide Emergency Alerts
  • New Student Orientation
  • IT Support
  • Faculty Communication

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Human Resources

Streamline your HR processes with automated texting. Our drag and drop conversation builder allows HR departments to automate employee engagement for increased efficiency and to leave reps to focus on high-level tasks. Use cases include:

  • Employee Records Management
  • Company FAQ Portal
  • Benefit Enrollment
  • New Hire Onboarding Automation

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