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Ushur
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          At Ushur, safety features are purpose-built into the solution to make sure customer data is safe, enterprise data is secure and Ushur exceeds the needs of the world’s largest enterprises. Plus, everything we do is backed by rigorous security standards and practices.

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        • Transform your incident management and ticketing with automated messaging

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          Enable easy integrations between your customer communications and your Salesforce business logic

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        • Fast-track your Approvals with automated messages in Jira Service Desk

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  • Solutions
        • Call Deflection

          Handle surging call volumes by giving customers the option to switch from a voice call to a digital channel, instantly.

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          Reduce response times for customers and costs while boosting resolution by automating the digital channel customers prefer most.

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        • Two-Way Texting

          With two-way conversational texting, your customers get what they need fast on a convenient digital channel.

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          Invisible App lets you directly interact with customers and prospects without having to build, test, deploy and support your own custom apps.

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        • Insurance

          Keep customers happy with easy digital interactions and email automation powered by conversational AI

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        • Use Cases

        • FNOL Processing ▸

          Quickly automate P&C claims

        • Pending Claims ▸

          Insurance claims automation

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          Product education and quoting


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          Service desk automation

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          Automated survey experience

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          Our mission is to accelerate your enterprise workflow for frictionless customer relationships.

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Sign up for the Webinar: Transforming Insurance Customer Experience in the Age of Intelligent Automation ‣

Ushur
  • Platform
        • Security and Compliance

          At Ushur, safety features are purpose-built into the solution to make sure customer data is safe, enterprise data is secure and Ushur exceeds the needs of the world’s largest enterprises. Plus, everything we do is backed by rigorous security standards and practices.

          Learn more ▸
        • Integrations
        • Transform your incident management and ticketing with automated messaging

          Learn more ▸
        • Salesforce

          Enable easy integrations between your customer communications and your Salesforce business logic

          Learn more ▸
        •  
        • Fast-track your Approvals with automated messages in Jira Service Desk

          Learn more ▸
        • Enable intelligent automation for your work activities

          Learn more ▸
  • Solutions
        • Call Deflection

          Handle surging call volumes by giving customers the option to switch from a voice call to a digital channel, instantly.

          Learn more ▸
        • Triage Customer Emails

          Reduce response times for customers and costs while boosting resolution by automating the digital channel customers prefer most.

          Learn more ▸
        • Two-Way Texting

          With two-way conversational texting, your customers get what they need fast on a convenient digital channel.

          Learn more ▸
        • Invisible App

          Invisible App lets you directly interact with customers and prospects without having to build, test, deploy and support your own custom apps.

          Learn more ▸
  • Industries
        • Insurance

          Keep customers happy with easy digital interactions and email automation powered by conversational AI

          Learn more ▸
        • Customer Service

          Offer customers a digital alternative to telephonic service that delivers end-to-end automated solutions

          Learn more ▸
        • Use Cases

        • FNOL Processing ▸

          Quickly automate P&C claims

        • Pending Claims ▸

          Insurance claims automation

        • Sales Enablement ▸

          Product education and quoting


        • Service Desk ▸

          Service desk automation

        • Smart Survey ▸

          Automated survey experience

        • SmartMail ▸

          High volume email triage

  • Resources
        • Case Studies

          Hear firsthand from our customers.

          Learn more ▸
        • Blog

          Read our blog to stay up to date on company and industry news.

          Read more ▸
        • Videos

          Watch our use-case specific videos.

          Watch now ▸
        • Whitepapers

          An in-depth look at how Ushur drives success.

          Read more ▸
        • Webinars

          Register for upcoming webinars or watch on-demand.

          Watch now ▸
  • Company
        • About us

          Our mission is to accelerate your enterprise workflow for frictionless customer relationships.

          Read more ▸
        • Leadership & Investors

          Ushur's fearless leaders and investors, premier Silicon Valley Venture firm 8VC.

          Read more ▸
        • News & Press

          See what people have been saying about Ushur.

          Read more ▸
        • Careers

          Join our team to transform the enterprise communication with cutting edge technology.

          Read more ▸
        • Contact

          Don’t hesitate to reach out to us with any questions you may have.

          Read more ▸
        • Blog

          Subscribe to keep up with what's new at Ushur.

          Read more ▸
        • Support

          If you are a current customer and need assistance please text, call or email us below.

          Read more ▸
  • Request Demo

Cookie Policy (EU)

This Cookie Policy was last updated on November 9, 2020 and applies to citizens of the European Economic Area.

1. Introduction

Our website, https://ushur.com (hereinafter: "the website") uses cookies and other related technologies (for convenience all technologies are referred to as "cookies"). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

5.2 Analytical cookies

We use analytical cookies to optimize the website experience for our users. With these analytical cookies we get insights in the usage of our website. We ask your permission to place analytical cookies.

5.3 Marketing/Tracking cookies

Marketing/Tracking cookies are cookies or any other form of local storage, used to create user profiles to display advertising or to track the user on this website or across several websites for similar marketing purposes.

6. Placed cookies

Wistia

Usage

We use Wistia for video display. Read more

Sharing data

For more information, please read the Wistia Privacy Statement.

Statistics

Name
wistia-video-progress-*
Retention
persistent
Function
Store if the user has seen embedded content

Marketing/Tracking

Name
wistia
Retention
persistent
Function
Store performed actions on the website

Leadfeeder

Usage

We use Leadfeeder for advertising. Read more

Sharing data

For more information, please read the Leadfeeder Privacy Statement.

Marketing/Tracking

Name
_lfa_*
Retention
2 years
Function
Store and track audience reach

WooCommerce

Usage

We use WooCommerce for webshop management. Read more

Sharing data

This data is not shared with third parties.

Statistics

Name
History.store
Retention
Function
Store last visit

Google Analytics

Usage

We use Google Analytics for website statistics. Read more

Sharing data

For more information, please read the Google Analytics Privacy Statement.

Statistics (anonymous)

Name
_ga
Retention
2 years
Function
Count and track pageviews
Name
_gid
Retention
1 day
Function
Count and track pageviews

Statistics

Name
__utmz
Retention
6 months
Function
Store used keyword and search engine
Name
__utma
Retention
persistent
Function
Calculate days and time to purchase

HubSpot

Usage

We use HubSpot for marketing automation (automated email marketing). Read more

Sharing data

For more information, please read the HubSpot Privacy Statement.

Marketing/Tracking

Name
hubspotutk
Retention
13 months
Function
Store and track a visitor's identity
Name
__hstc
Retention
13 months
Function
Store time of visit

Purpose pending investigation

Name
__hssrc
Retention
session
Function
Name
__hssc
Retention
30 minutes
Function
Name
__hsmem
Retention
Function
Name
hs-messages-hide-welcome-message
Retention
1 day
Function
Name
hs-messages-is-open
Retention
30 minutes
Function
Name
*_key
Retention
Function
Name
hs_ab_test
Retention
session
Function
Name
__hs_do_not_track
Retention
13 months
Function
Name
__hs_opt_out
Retention
13 months
Function

Preferences

Name
messagesUtk
Retention
13 months
Function
Store browser details

CloudFlare

Usage

We use CloudFlare for content distribution network (CDN) services. Read more

Sharing data

For more information, please read the CloudFlare Privacy Statement.

Functional

Name
__cfduid
Retention
30 days
Function
Identify trusted web traffic

Google Tag Manager

Usage

We use Google Tag Manager for website statistics. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
_gat_UA-*
Retention
session
Function

WP Job Manager

Usage

We use WP Job Manager for webforms. Read more

Sharing data

This data is not shared with third parties.

Purpose pending investigation

Name
job_listing_*
Retention
Function

Google Fonts

Usage

We use Google Fonts for display of webfonts. Read more

Sharing data

For more information, please read the Google Fonts Privacy Statement.

Marketing/Tracking

Name
Google Fonts API
Retention
none
Function
Request user IP address

Vimeo

Usage

We use Vimeo for video display. Read more

Sharing data

For more information, please read the Vimeo Privacy Statement.

Statistics

Name
__utmt_player
Retention
10 minutes
Function
Store and track audience reach
Name
vuid
Retention
2 years
Function
Store the user's usage history

WP Engine

Usage

We use WP Engine for website hosting. Read more

Sharing data

For more information, please read the WP Engine Privacy Statement.

Purpose pending investigation

Name
rtk_gdpr_c
Retention
session
Function
Name
rtkuuid
Retention
session
Function
Name
rtk_gdpr_a
Retention
session
Function
Name
rtk_p
Retention
session
Function
Name
rtk_sid
Retention
session
Function
Name
rtk_rps
Retention
session
Function
Name
rtk_sat
Retention
session
Function

Miscellaneous

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
ce_data_time
Retention
Function
Name
loglevel
Retention
Function
Name
ce_clock
Retention
Function
Name
_lfa_expiry
Retention
Function
Name
undefined
Retention
Function
Name
_lfa
Retention
Function
Name
_fbp
Retention
Function
Name
_ce.s
Retention
Function
Name
_ceir
Retention
Function
Name
_CEFT
Retention
Function
Name
_ce_s
Retention
Function
Name
maxmegamenu.themeeditor
Retention
Function
Name
__qca
Retention
Function
Name
__zlcmid
Retention
Function
Name
wpe_test_group
Retention
Function
Name
_hjid
Retention
Function
Name
__utmzz
Retention
Function
Name
ajs_user_id
Retention
Function
Name
ajs_anonymous_id
Retention
Function
Name
ajs_group_id
Retention
Function
Name
wpe_is_consent_required
Retention
Function
Name
_uetsid
Retention
Function
Name
_uetvid
Retention
Function
Name
wpe_utmb
Retention
Function
Name
__utmzzses
Retention
Function
Name
intercom-id-ok9srq8q
Retention
Function
Name
intercom-session-ok9srq8q
Retention
Function
Name
portal_user
Retention
Function
Name
_hjTLDTest
Retention
Function
Name
_hjAbsoluteSessionInProgress
Retention
Function
Name
wpe_utmb_sess
Retention
Function
Name
complianz_policy_id
Retention
365 days
Function
Name
cmplz_event_0
Retention
365 days
Function
Name
complianz_consent_status
Retention
365 days
Function
Name
cmplz_marketing
Retention
365 days
Function
Name
_gaexp
Retention
Function
Name
wp-saving-post
Retention
Function
Name
wp-autosave-1
Retention
Function
Name
wp-postpass_0042b5f1560b10268d28e61720e32332
Retention
Function
Name
_gac_UA-152421403-1
Retention
Function
Name
_gcl_aw
Retention
Function
Name
_gat_gtag_UA_152421403_1
Retention
Function
Name
_uetvid_exp
Retention
Function
Name
_uetsid_exp
Retention
Function
Name
li_ignored
Retention
Function
Name
__utmc
Retention
Function
Name
OTelJS.ClientId
Retention
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on "Save preferences", you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

8. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Data Protection Authority).

9. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our websites again.

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Ushur, Inc.
3975 Freedom Circle #830, Santa Clara, CA 95054
United States
Website: https://ushur.com
Email: info@ushur.com
Phone number: +1 408-744-6802

This Cookie Policy was synchronized with cookiedatabase.org on November 9, 2020

Connect with us

U.S.
3975 Freedom Circle #830, Santa Clara, CA 95054
Email: [email protected]
Phone: +1 408-744-6802

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India
#2739, 2nd Floor, 15th Cross, 27th Main, Sector 1,
HSR Layout, Bengaluru - 560102

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