Whitepapers

The Smart Guide to Conversational AI for Insurers Do conversational AI platforms really help insurance customer engagement? Insurance carriers are…

Getting Personal: A deeper understanding of the customer and personalized service is vital to best-in-class customer experience In the digital…

Customer Automation for Insurers A Guide to a Successful Proof of Concept When it comes to implementing customer engagement automation…

Securing Your Digital Transformation Ushur Security Framework Whitepaper Security is always excessive until it’s not enough. Robbie Sinclair, Head of…

How to Implement Insurance Chatbots to Retain Customers Do you know how to retain customers while phones are ringing off…

The Smart Guide to Conversational AI for Customer Service Do conversational AI platforms really help customer engagement? Brands left and…

The Service Desk Automation Guide for Transforming your Service Desk Operations. Can Service Desks be automated? How can Conversational AI…

The Email Automation Guide for B2C Customer Service Wondering how to respond to emails faster? If your customer service inbox…

The Smart Guide to Building an Intelligent Email Processing System Can Email Processing Systems be Intelligent? Is your team drowning…