Blog Category

Insurance

Automation to build trust and improve WC claim outcomes

Automation to build trust and improve WC claim outcomes Insurance is a service industry, and the customer’s claim experience can…

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P&C Insurance Digital Transformation Trends

P&C Insurance Digital Transformation Trends The digital transformation of P&C insurance is crucial for its success in a world where…

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Enhancing the Employee Experience

Digital Transformation Journey – Part 3 Enhancing the Employee Experience When embarking on a digital transformation journey, insurance companies need…

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Increasing Operational Effectiveness

Digital Transformation Journey – Part 2 Increasing Operational Effectiveness When embarking on a digital transformation journey, insurance companies need to…

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Transforming the Customer Experience

Digital Transformation Journey – Part 1 Transforming the Customer Experience When embarking on a digital transformation journey, insurance companies need…

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5 Ways to Transform the Healthcare Member Experience

5 Ways to Transform the Healthcare Member Experience Health plan member expectations are changing, and members demand more. They want…

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WhatsApp Product Features

Using WhatsApp As a Channel to Communicate with Your Customers Have you ever wished that it was easier to interact…

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Automating the insurance customer experience: is RPA really the answer?

Automating the insurance customer experience: is RPA really the answer? The initial appeal of RPA to insurance companies was also…

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Insurance has always been transforming – just ask Ben Franklin

Insurance has always been transforming – just ask Ben Franklin Truth be told, the insurance customer experience has probably been…

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FNOL

The First Notice of Loss: How First Impressions Set the Tone of Any Customer’s Claim Experience

The First Notice of Loss: How First Impressions Set the Tone of Any Customer’s Claim Experience Insurance is purchased with…

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