Blog Category

Insurance

Automating the insurance customer experience: is RPA really the answer?

Automating the insurance customer experience: is RPA really the answer? The initial appeal of RPA to insurance companies was also…

Read More

Insurance has always been transforming – just ask Ben Franklin

Insurance has always been transforming – just ask Ben Franklin Truth be told, the insurance customer experience has probably been…

Read More
FNOL

The First Notice of Loss: How First Impressions Set the Tone of Any Customer’s Claim Experience

The First Notice of Loss: How First Impressions Set the Tone of Any Customer’s Claim Experience Insurance is purchased with…

Read More
Claims Automation and Management

Claims Automation and Management

Automation to Accelerate Claims Service and Elevate Customer Experience is the Future of Insurance Insurance is one sector of the…

Read More
insurance digital transformation

Insurance Digital Transformation – From Incumbent to Digital-First

Carrier transformation from incumbent to digital-first Meredith Barnes-Cook – Head of Global Insurance Today when we speak about digital transformation…

Read More

Tower Insurance Case Study

Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more…

Read More
insurance automation

Insurance Automation Proof of Concept

Insurance Automation Proof of Concept Meredith Barnes-Cook – Head of Global Insurance Insurance companies are focused more than ever on…

Read More
Citizen Developers

Leading Insurers Join Virtual Panel on the Rise of Citizen Developers

Leading Insurers Join Virtual Panel on the Rise of Citizen Developers Buzzwords and jargon abound when it comes to enterprise…

Read More
A chance encounter lanuches an insurer's journey into customer engagement Ushur white paper image

Customer Engagement Case Study

A chance encounter launches an insurer’s journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s…

Read More
Irish Life & Ushur Customer Engagement Use Case

Irish Life & Ushur Email Routing – A Fresh Look at Customer Engagement

Irish Life and Ushur Email Routing – A Fresh Look at Customer Engagement How does email routing automation improve customer…

Read More