Blog Category
Insurance
Automating the insurance customer experience: is RPA really the answer?
Automating the insurance customer experience: is RPA really the answer? The initial appeal of RPA to insurance companies was also…
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Insurance has always been transforming – just ask Ben Franklin
Insurance has always been transforming – just ask Ben Franklin Truth be told, the insurance customer experience has probably been…
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The First Notice of Loss: How First Impressions Set the Tone of Any Customer’s Claim Experience
The First Notice of Loss: How First Impressions Set the Tone of Any Customer’s Claim Experience Insurance is purchased with…
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Claims Automation and Management
Automation to Accelerate Claims Service and Elevate Customer Experience is the Future of Insurance Insurance is one sector of the…
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Insurance Digital Transformation – From Incumbent to Digital-First
Carrier transformation from incumbent to digital-first Meredith Barnes-Cook – Head of Global Insurance Today when we speak about digital transformation…
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Tower Insurance Case Study
Tower Insurance and Ushur: Deeper Customer Relationships with Digital Engagement It was a remarkable achievement in itself, made even more…
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Insurance Automation Proof of Concept
Insurance Automation Proof of Concept Meredith Barnes-Cook – Head of Global Insurance Insurance companies are focused more than ever on…
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Leading Insurers Join Virtual Panel on the Rise of Citizen Developers
Leading Insurers Join Virtual Panel on the Rise of Citizen Developers Buzzwords and jargon abound when it comes to enterprise…
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Customer Engagement Case Study
A chance encounter launches an insurer’s journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s…
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Irish Life & Ushur Email Routing – A Fresh Look at Customer Engagement
Irish Life and Ushur Email Routing – A Fresh Look at Customer Engagement How does email routing automation improve customer…
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