Citizen Developers

Leading Insurers Join Virtual Panel on the Rise of Citizen Developers Buzzwords and jargon abound when it comes to enterprise technology. Remember synergy? How about big data? No-code automation and citizen developers may seem equally amorphous at first blush. How does no-code automation actually work, in real-life? Has it actually accelerated enterprise-scale development? On August…

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A chance encounter launches an insurer’s journey into customer engagement. They say opportunity strikes when luck and preparation meet. Ushur’s CEO, Simha Sadasiva, must have rattled off his elevator pitch a thousand times. But he’d never given it at 35,000 feet, as he did on one transcontinental flight in 2016. Download the customer engagement case…

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Irish Life and Ushur Email Routing – A Fresh Look at Customer Engagement How does email routing automation improve customer service? For almost 80 years, Irish Life has had one mission: “To help people build better futures.” So when they saw a way to respond faster to the hundreds of thousands of emails their corporate…

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customer engagement

Customer Support Automation Use Case with Ushur’s Virtual Customer Assistant (VCA) A Top 250 insurance carrier is utilizing Ushur’s Virtual Customer Assistant for completely automated customer support services in their claims process. Learn how they were able to take their workflow from an average of six phone calls to complete mobile automation in this customer…

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FNOL

Automate your FNOL process flow. Use Ushur’s AI and deep learning digital FNOL claims handler to quickly and cost-effectively automate P&C claims directly from the customer. Request an FNOL demo today Utilize intelligent, automated FNOL services for24/7 customer service. Ushur’s automated FNOL insurance app provides enterprises with dramatically reduced processing times and operating costs. The…

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compliant with claims processing

When it comes to processing claims, there are a number of potential security and compliance traps that could mean serious problems for insurance companies. Whether it’s HIPAA or TCPA, companies need to stay vigilant when it comes to insurance communications with their customers. Filing paper based claims is not only inefficient and time consuming, it…

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chatbots as insurance agents

Insurance claim processes are notoriously lengthy and cumbersome, for both insurance companies and their customers. From long and arduous back and forth to messy, complicated paperwork, claim cycles can be a real pain for all sides involved. For insurance companies, long claim cycle times increase administrative costs, reduce claims department employee productivity, and negatively impacts…

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embraced chatbots

Gartner estimates that in 3 years 85% of companies will be using automation and AI as a part of their business strategy, meaning that those who don’t have a plan in place now, will assuredly be left behind in the wake of our fast-paced technological landscape. So how does the Insurance industry shape up in light of this statistic?…

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