Blog Category
Insurance
Automation to build trust and improve WC claim outcomes
Automation to build trust and improve WC claim outcomes Insurance is a service industry, and the customer’s claim experience can…
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P&C Insurance Digital Transformation Trends
P&C Insurance Digital Transformation Trends The digital transformation of P&C insurance is crucial for its success in a world where…
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Enhancing the Employee Experience
Digital Transformation Journey – Part 3 Enhancing the Employee Experience When embarking on a digital transformation journey, insurance companies need…
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Increasing Operational Effectiveness
Digital Transformation Journey – Part 2 Increasing Operational Effectiveness When embarking on a digital transformation journey, insurance companies need to…
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Transforming the Customer Experience
Digital Transformation Journey – Part 1 Transforming the Customer Experience When embarking on a digital transformation journey, insurance companies need…
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5 Ways to Transform the Healthcare Member Experience
5 Ways to Transform the Healthcare Member Experience Health plan member expectations are changing, and members demand more. They want…
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WhatsApp Product Features
Using WhatsApp As a Channel to Communicate with Your Customers Have you ever wished that it was easier to interact…
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Automating the insurance customer experience: is RPA really the answer?
Automating the insurance customer experience: is RPA really the answer? The initial appeal of RPA to insurance companies was also…
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Insurance has always been transforming – just ask Ben Franklin
Insurance has always been transforming – just ask Ben Franklin Truth be told, the insurance customer experience has probably been…
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The First Notice of Loss: How First Impressions Set the Tone of Any Customer’s Claim Experience
The First Notice of Loss: How First Impressions Set the Tone of Any Customer’s Claim Experience Insurance is purchased with…
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