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Industry

Customer-Centric Automation During Hurricane Season

Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.

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How AI is Used in the Insurance Industry: Insurance AI Trends to Watch

Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.

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What are Omnichannel Solutions for SaaS?

Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.

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Ushur at HIMSS’22

Next week InsureTech Connect (ITC) 2021 is returning to Mandalay Bay in Las Vegas for its first in-person gathering since postponing last year due to the COVID-19 pandemic.

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How AI is Used in the Insurance Industry: The Top 5 Benefits

Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.

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Channel Hopping

Channel hopping is a phenomenon common to the insurance world that is defined by the behavior of customers, claimants, or anyone else contacting a carrier, starting their interactions within one channel (e.g. SMS, email, phone, or a portal), and then leaving that channel, to “hop” into another channel mid-completion.

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ITC 2021: New Technology for the Future of Insurance

After having to host last year’s event virtually, ITC Vegas 2021 was filled with energy, excitement, and plenty of opportunities to share expertise about the direction that insurance

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How Open Enrollment Automation can improve employees’ and health payers’ bottomline

In this three-part series of blog posts, we address why open enrollment is so important to employees, their employers, and health insurance plans.

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3 Steps to Improve the Insurance Claims Experience

Most of the time customers are going through the claim process after some kind of accident or emergency, whether it is personal, at their place of work, or affecting their entire community. Customers start the insurance

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Health Risk Assessment and Care Programs

In this three-part series of blog posts, we address why open enrollment is so important to employees, their employers, and health plans. And yet it is an event that many employees overlook

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