Industry

Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.

Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.

Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.

Next week InsureTech Connect (ITC) 2021 is returning to Mandalay Bay in Las Vegas for its first in-person gathering since postponing last year due to the COVID-19 pandemic.

Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.

Channel hopping is a phenomenon common to the insurance world that is defined by the behavior of customers, claimants, or anyone else contacting a carrier, starting their interactions within one channel (e.g. SMS, email, phone, or a portal), and then leaving that channel, to “hop” into another channel mid-completion.

After having to host last year’s event virtually, ITC Vegas 2021 was filled with energy, excitement, and plenty of opportunities to share expertise about the direction that insurance

In this three-part series of blog posts, we address why open enrollment is so important to employees, their employers, and health insurance plans.

Most of the time customers are going through the claim process after some kind of accident or emergency, whether it is personal, at their place of work, or affecting their entire community. Customers start the insurance

In this three-part series of blog posts, we address why open enrollment is so important to employees, their employers, and health plans. And yet it is an event that many employees overlook