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Industry
Customer-Centric Automation During Hurricane Season
Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.
Read MoreHow AI is Used in the Insurance Industry: Insurance AI Trends to Watch
Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.
Read MoreWhat are Omnichannel Solutions for SaaS?
Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.
Read MoreUshur at HIMSS’22
Next week InsureTech Connect (ITC) 2021 is returning to Mandalay Bay in Las Vegas for its first in-person gathering since postponing last year due to the COVID-19 pandemic.
Read MoreHow AI is Used in the Insurance Industry: The Top 5 Benefits
Connection is important more than ever – virtual workplaces feel disconnected, employees are disengaged, and that forces us to desire connection even more. This is especially true when consumers want information at their fingertips and expect digital interactions with businesses/services.
Read MoreChannel Hopping
Channel hopping is a phenomenon common to the insurance world that is defined by the behavior of customers, claimants, or anyone else contacting a carrier, starting their interactions within one channel (e.g. SMS, email, phone, or a portal), and then leaving that channel, to “hop” into another channel mid-completion.
Read MoreITC 2021: New Technology for the Future of Insurance
After having to host last year’s event virtually, ITC Vegas 2021 was filled with energy, excitement, and plenty of opportunities to share expertise about the direction that insurance
Read MoreHow Open Enrollment Automation can improve employees’ and health payers’ bottomline
In this three-part series of blog posts, we address why open enrollment is so important to employees, their employers, and health insurance plans.
Read More3 Steps to Improve the Insurance Claims Experience
Most of the time customers are going through the claim process after some kind of accident or emergency, whether it is personal, at their place of work, or affecting their entire community. Customers start the insurance
Read MoreHealth Risk Assessment and Care Programs
In this three-part series of blog posts, we address why open enrollment is so important to employees, their employers, and health plans. And yet it is an event that many employees overlook
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